Warranty of Toshiba hard drives is acceptable only if drive is claimed in 100% original condition. Drives found physically damaged or miss handled will be rejected by Toshiba.
5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*.
3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*.
2 Year Warranty: Means 2 Year straight replacement.
*Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement
Disclaimer:
In exceptional circumstances beyond Al Madina Enterprises’ reasonable control, including but not limited to supply chain disruptions, product discontinuation by the manufacturer, or other events preventing repair or replacement, Al Madina Enterprises reserves the right, at its sole discretion, to provide a monetary refund, where reasonably feasible, as the final remedy under this Warranty Policy, provided the warranty claim otherwise complies with its terms.
Check below criteria before claiming warranty against hard drives.
Pictures marked with “X” means drives cannot be claimed in warranty.
Pictures marked with “O” means drives can be claimed in warranty.
Module Lable Missing
Unreadable Barcode
Unreadable Serial No.
Lifted Label
Detached or peeled product label
Label missing
Sticker broken
Mismatch of Serial No. and Module No.
Hand writing on label and covers label content
Partially broken drive label (Label contents can NOT readable)