Warranty Statement (Toshiba)
Warranty of Toshiba hard drives is acceptable only if drive is claimed in 100% original condition. Drives found physically damaged or miss handled will be rejected by Toshiba.
- 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*.
- 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*.
- 2 Year Warranty: Means 2 Year straight replacement.
DATA Responsibility/Liability:
- 100% of DATA responsibility & Liability lies with the DATA owner, Which is the Organization that creates, Stores, Handles and processes DATA.
- Distributor/Dealer/Supplier will not be responsible for any type of DATA loss whatsoever.
- Always keep multiple copies of DATA to avoid a single point of failure.
*Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement
Check below criteria before claiming warranty against hard drives.
- Pictures marked with “X” means drives cannot be claimed in warranty.
- Pictures marked with “O” means drives can be claimed in warranty.
| Module Lable Missing | Unreadable Barcode |
|---|---|
 |
 |
| Acceptable, if readable | |
| Unreadable Serial No. | Lifted Label |
 |
 |
| Acceptable, if readable | |
| Detached or peeled product label | Label on top screw broken |
 |
 |
| Sticker broken | Sticker missing |
 |
 |
| Rusty on cover | Adhesion glue on cover |
 |
 |
| Unacceptable, If severe condition | |
| Missing screw | Loosened screw |
 |
 |
| Labeled Content | Missing locks |
 |
 |
| Unacceptable, If label contents cannot readable | |
| Label bulged | Mismatch of Serial No. and Module No. |
 |
 |
| Missing pin | Bent Pins |
 |
 |
| Unacceptable, If severe condition | |
| Rust/Oxidation on pins | Heavy broken/ Connector missing |
 |
 |
 |
 |