Warranty Statement (Toshiba)
Warranty of Toshiba hard drives is acceptable only if drive is claimed in 100% original condition. Drives found physically damaged or miss handled will be rejected by Toshiba.
- 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*.
- 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*.
- 2 Year Warranty: Means 2 Year straight replacement.
*Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement
Check below criteria before claiming warranty against hard drives.
- Pictures marked with “X” means drives cannot be claimed in warranty.
- Pictures marked with “O” means drives can be claimed in warranty.
| Module Lable Missing | Unreadable Barcode |
|---|---|
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| Acceptable, if readable | |
| Unreadable Serial No. | Lifted Label |
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| Acceptable, if readable | |
| Detached or peeled product label | Label on top screw broken |
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| Sticker broken | Sticker missing |
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| Rusty on cover | Adhesion glue on cover |
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| Unacceptable, If severe condition | |
| Missing screw | Loosened screw |
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| Labeled Content | Missing locks |
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| Unacceptable, If label contents cannot readable | |
| Label bulged | Mismatch of Serial No. and Module No. |
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| Missing pin | Bent Pins |
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| Unacceptable, If severe condition | |
| Rust/Oxidation on pins | Heavy broken/ Connector missing |
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